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Repair service request

Please fill in all relevant information, including your contact details, a detailed description of the problem or service required, and any preferences regarding timing and location. Upon receipt of your request, our team will contact you to discuss further steps and find a suitable solution. Thank you for choosing our service.

Serie nummer Mini Dumpers

You can find the number on the nameplate on the side of the mini dumper. See the image on the right for the location indication. The serial number is located under the barcode.

A problem with your machine? Please send a video.

Is your machine not working as it should? Fill in the service form below and attach a clear video demonstrating the problem. Show what action you are performing and what goes wrong afterwards. Ensure that any unusual sounds are audible and error messages are clearly visible.

With a video, we can often quickly determine where the problem lies.In many cases, we can then send you a suitable part, along with instructions for assembly. This helps you to use your machine again quickly and can prevent unnecessary transport or a repair visit.

Also mention the serial number and briefly describe when the problem occurs. Only film if it is safe to do so; do not continue using the machine in an unsafe situation.

When reporting a fault, please attach a clear video showing and demonstrating the problem. This helps us to assess the cause more quickly and assist you effectively, for example by sending the correct part. You can also send photos as a supplement.